Part -Time
                                                                                               Wellness Center Receptionist
JOB SUMMARY

Primary greeter and service person for members/guests utilizing Fitness Center, Spa and Pool area. Ability to multi-task, schedule appointments, answer phones and assist members as needed. Must stay abreast of the different club activities and services.

This position is working approximately 15-20 hours weekly. 
 

•       Arrives on time for scheduled shifts, dressed in uniform and name tag is visible.

•       Responsible for overall inspection and cleanliness of Fitness Center, locker rooms and pool area.

•       AM & PM shifts must complete a checklist.

•       Equipment must be wiped down periodically during shift. Rugs vacuumed at end of day.

•       Issue towels for spa/shower services.

•       Issue daily locker keys.

•       Service desk must be kept neat, organized and clean.

•       Responsible for adhering to proper sign-in procedures for members and guests.

•       Responsible for charging as appropriate guest fees, retail fees, lessons, etc. on a POS system.

•       Responsible for adhering to proper registration for Group Exercise classes. Receive payment or bill account correctly.

•       Responsible for proper billing of Personal Training packages.

•       Must notify Director of any equipment/facility malfunctions or problems in fitness area, locker rooms and pool area.

 

Reports to: Fitness Director

 

•      Job performance

•       Job knowledge and selling techniques

•       Quality and quantity of work

•       Positive Attitude

•       Attendance and Punctuality

•      Safety awareness

 

•       Professional appearance and demeanor

•       Courteous, guest-oriented philosophy

•       Excellent communication and interpersonal skills

•       Possess basic computer skills such as Word and Excel 

•       Organized 

•       Flexible to work varying schedules

 

•       Previous positions or experience in customer service, fitness and/or recreation receptionist desired.

 

•          High School Diploma or Equivalent

•          In-Service Training a Plus

 

0           Must be able to read, write and converse in English: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

•          Effective visual skills.

•          Problem-solving rationalization.

•           Must have basic computer skills: Word, Outlook and Excel 

•          Must have the ability to calculate figures and amounts such as discounts, proportions, and percentages.

•          Must have the physical stamina to lift and carry 50 lbs.

•          Must be able to reach, stoop, bend, kneel, twist and transcend staircases.

•           Must have a valid US or Florida Driver's License.

•           Must be able to work flexible hours, including evenings, weekends and holidays.

We are a Drugfree Workplace
Must pass background and drug screen